1. Overview & Scope
Cloud Vertex Solution (Cloudvertexsolution.com) (“Cloud Vertex Solution”, “we”, “us”, or “our”), located at 236 Block Q Johar Town Lahore, is committed to safeguarding the privacy and personal data of our clients, partners, website visitors, and talent candidates. This Privacy Policy outlines the types of data we collect, how it is processed, stored, and protected in compliance with applicable regulations.
2. Information We Collect
We collect personal information that you voluntarily provide to us when requesting a consultation, communicating via WhatsApp, applying for engineering roles, or using our AI assistant (Ellen):
- Contact Information: Full name, corporate email address, telephone/WhatsApp number, and country of residence.
- Project Scoping Data: Business requirements, architectural specifications, technical tech stack preferences, and budget expectations.
- Technical Data: IP address, browser type, device identifiers, and aggregated interaction metrics collected through essential analytics cookies.
3. Purpose of Processing
Your data is strictly utilized to deliver bespoke engineering services, formulate architectural proposals, execute non-disclosure agreements (NDAs), provide 24/7 technical support, and maintain regulatory compliance. We do NOT sell or lease personal information to third-party data brokers.
4. Data Sovereignty & Cloud Security
All enterprise customer data is stored in certified cloud regions (including AWS and Microsoft Azure) encrypted with AES-256 at rest and TLS 1.3 in transit. Access is governed by strict Role-Based Access Control (RBAC) and audited under ISO 27001 standards.
5. Your Legal Rights
To exercise your rights, email our Data Protection Officer at privacy@cloudvertexsolution.com.